Claire Tuckwell

Spearheaded the design and coordination of a high-quality, student-centred CEIAG program across Key Stages, ensuring full compliance with Gatsby Benchmarks.

Increased student guidance uptake by proactively engaging more students than previous external providers, fostering strong rapport and establishing a visible presence.

Cultivated and strengthened strategic relationships with external partners, employers, and post-16/18 providers, expanding progression opportunities and actively reducing NEET risks.

Modernized and led the production of the careers newsletter, enhancing accessibility and engagement for over 1000 students and families.

Oversaw and developed the whole-school careers strategy as Acting Careers Lead, providing critical support to the Senior Leadership Team (SLT) and contributing to long-term strategic planning.

Organized and led high-impact careers events and employer visits, significantly raising the profile of careers education and opportunities across the school.

Served as the primary point of contact for all parents, pupils, and external visitors, managing diverse enquiries with professional communication.

Efficiently processed attendance and admissions using Bromcom/SIMS, maintaining accurate data records for over 200 pupils and supporting safeguarding processes (CPOMS).

Oversaw school website updates, social media content, and calendar coordination, enhancing external communication and community engagement.

Streamlined reprographics, resource preparation, uniform sales, and general school administration, improving operational efficiency for staff and students.

Provided high-quality teaching cover and targeted small-group interventions, including planning ad hoc lessons to support diverse student needs.

Supported behavior management, SEN assessments, and phonics screening, contributing to improved student outcomes and early literacy development.

Actively contributed to key school initiatives such as OPAL, student council, and anti-bullying programs, fostering a positive school environment.

Achieved Thrive Practitioner qualification and engaged in continuous professional development, enhancing expertise in student well-being and support strategies.

Coordinated timely and safe patient discharges as part of a multidisciplinary team, maintaining clear communication with patients, families, and professionals.

Managed an efficient caseload, ensuring accurate documentation and data input while adapting flexibly to fluctuating patient flow demands.

Coordinated the successful delivery of 100+ online courses each term, collaborating with academic staff, IT support, and external clients to ensure seamless course launches.

Oversaw comprehensive course updates, scheduling, and reporting, consistently demonstrating strong organizational, communication, and deadline management skills.

Successfully managed 80-100+ simultaneous technical installation projects, each valued up to £100K, ensuring timely delivery and achieving high customer satisfaction.

Identified, designed, and implemented efficiency solutions and new product processes that significantly improved departmental performance and remain in use.

Devised and delivered structured training plans for new staff, effectively supporting and coaching colleagues across multiple teams to enhance skill sets and productivity.

Provided end-to-end project management as the single point of contact for large, complex orders, successfully coordinating efforts across multiple service areas.

Managed and resolved customer complaints, ensuring fair and constructive resolutions that benefited both customer satisfaction and business objectives.

Developed and implemented new procedures and workflows for service offerings, ensuring clarity, consistency, and operational excellence.